What is Fiverr and is it Fit for Business

It struck me as I was sat in front of a long spreadsheet updating figures – a mechanical process of cutting and pasting – that this was not a great use of my time. I pondered if I should outsource the task on Fiverr.

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Businesses outsource all of the time. I have worked with some of the biggest outsourcers both in the UK and India. I have outsourced single services like web development and the entire IT infrastructure and application support stack.

Similarly to how microservices are taking over the application development ecosystem – small micro outsourcing companies such as Fiverr can do the same for your personal work stack.

Of course they are not badged as outsources. Fiverr describes itself as a marketplace where jobs or ‘gigs’ as they like to call them can be purchased from a whole range of differently skilled individuals across 160 countries.

The Fiverr platform is intuitive and simple to navigate. It allows you to find service providers and compare their rates. There are reviews left by previous customers that help build confidence in the ability of the provider (beware the fake reviews).

When you place a gig you are transacting directly with the other party. Fiverr’s business model is to take a fee from them for introducing you. You can also report the provider to Fiverr if the work is not satisfactory.

So did I use a Fiverr gig to get my spreadsheet updated? On this occasion I did not. The data was of a type that I would not want to share with any individual that was not vetted and offering a degree of commercial cover etc for data loss.

However, I have used Fiverr gigs successfully for other small transactional tasks and I would do so again. I am always mindful of the ethics of buying cheap services from offshore and contributing to the rise of the gig-economy but the allure of offloading my repetitive activity for little cost is too attractive.