Real World Experience Shared

Month: August 2020

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Work from Home – The Little Things

Work from home is the new norm in the aftermath of a global pandemic and many organisations have been forced to ramp up remote working solutions through virtual desktop VDI initiatives or VPN connectivity.

Whilst they have generally been successful in empowering a remote workforce to stay away from the office, to quote the often misquoted idiom ‘god is in the detail’.

CMDB – Creation Project

The CMDB Objective

I have recently finished the creation of a brand new CMDB setup from scratch. I created it in a popular cloud based ITSM platform but the technology used was not a driver and is largely irrelevant for the purpose of this blog. My overwhelming driver was kindly handed to me by internal audit whose simple request was to be able have one version of the truth.

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